FAQs

Below FAQ are some common concerns of our clients ,if you have other questions, please just send it to info@weekendwigs.com
Yes, we will send free wig cap along with the wig.
We accept PayPal and credit & debit card payments.
Once you enter your payment information during checkout, please select the PayPal option. You will be redirected to PayPal to complete your order. All transaction are secure and encrypted.
No. You could sign in as a guest at PayPal and simply fill out your credit card information there to complete the transaction. Alternatively, you could sign up for a PayPal account which is a very convenient and secure way to make online purchase.
Yes, We ensures that all customer details and information are kept private and all transactions are processed through a secure PayPal processing system.
Once you create an account, your welcome coupon code will be emailed to you! Please check your spam folder if you do not find it in your inbox.
On checkout before you make payment, please enter the discount code in the box and enter apply. You will then see the discount being applied to your order.
An account is not required in order to shop from our site! But we do recommend that you create an account, as it makes it easy to check on the status of an order and gives you access to your full order history. You will also be added to our email list for exclusive offers and updates in the future.
Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
All successful orders will have an order confirmation email sent to your registered email address. If you have not received any confirmation email after you have placed your order, please contact us for assistance. You may also want to check your spam folder to see if our emails have gone there.
You can still make changes to your order if we have not yet sent your item or if we have not yet started production of your item. Please contact us of your changes to make within 24 hours after you have placed your order.
Our wigs usually ship within 2-3 days. However, if we have some promotion or new arrival wig, orders may take a bit longer to process. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
Don’t worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You'll receive an email with tracking once this happens!
We offer expedited shipping which you can choose this option at your payment checkout. Delivery time for expedited shipping could differ for every country and it is normally between 3 to 5 working days. We suggest that you contact us first if you are targeting for a specific arrival date.
Yes,An email with a tracking number will be sent to you within 24 hours after your order has been shipped.
If you have created an account with us, sign in anytime to view your account and order history.
All order updates, including confirmation and shipping emails, will be sent to the email address used to place to the order. Please keep checking your emails periodically.
We do offer discount to bulk lot order. If you are interested, please contact us and give us details of your order including style numbers and quantity for a price quotation.
For customer service inquiries, please E-mail info@weekendwigs.com.
We aim to respond to all E-mails within 24 hours.
Yes, WeekendWigs wigs are heat friendly. We suggest the heat below 180c degrees to avoid damaging the fibers.
Yes, Customize the wig color, length, cap size, Please Contact info@weekendwigs.com
It will vary depending on how you treat your wig, With proper care and maintenance your wig can last anywhere from 3 months to a few years. Washing and styling your wig with the proper products will also help it last longer and keep it looking like new.