FAQs
Below FAQ are some common concerns of our clients ,if you have other questions, please just send it to support@weekendwigs.com
Yes, we will send free wig cap along with the wig.
We accept PayPal and credit & debit card payments.
Once you enter your payment information during checkout, please select the PayPal option.
You will be redirected to PayPal to complete your order.
All transaction are secure and encrypted.
Yes, We ensures that all customer details and information are kept private and all transactions are processed through a secure PayPal processing system.
Once you create an account, your welcome coupon code will be emailed to you! Please check your spam folder if you do not find it in your inbox.
An account is not required in order to shop from our site! But we do recommend that you create an account, as it makes it easy to check on the status of an order and gives you access to your full order history. You will also be added to our email list for exclusive offers and updates in the future.
Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
Our wigs usually ship within 2-3 days. However, if we have some promotion or new arrival wig, orders may take a bit longer to process. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
Don’t worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You'll receive an email with tracking once this happens!
Yes,An email with a tracking number will be sent to you within 24 hours after your order has been shipped.
If you have created an account with us, sign in anytime to view your account and order history.
All order updates, including confirmation and shipping emails, will be sent to the email address used to place to the order. Please keep checking your emails periodically.
For customer service inquiries, please E-mail support@weekendwigs.com.
We aim to respond to all E-mails within 24 hours.
Yes, WeekendWigs wigs are heat friendly. We suggest the heat below 170c degrees to avoid damaging the fibers.
Yes, Customize the wig color, length, cap size, Please Contact support@weekendwigs.com
It will vary depending on how you treat your wig, With proper care and maintenance your wig can last anywhere from 3 months to a few years. Washing and styling your wig with the proper products will also help it last longer and keep it looking like new.